Clarify CRM Configurator 12.5

Amdocs IT ❘ Commercial ❘
Windows

Streamline Your Customer Relationships with Clarify CRM Configurator

Boris Weber

12/23/2024

Clarify CRM Configurator by Amdocs IT offers powerful customization tools for businesses looking to enhance their customer relationship management processes, but it may come with a steep learning curve for new users.

Amdocs IT has developed a powerful tool called CRM Configurator which assists organizations in customizing their Customer Relationship Management (CRM) platform. CRM Configurator enables systematic and efficient modifications to the CRM system to suit specific business needs. The tool has an intuitive interface that makes customization fast and easy for users with basic technical knowledge.

The main benefit of CRM Configurator is that it prevents the need for extensive coding and dedicating resources to develop a new system from scratch. It streamlines and simplifies the customization process, allowing end-users to make changes according to their organizations' requirement without requiring IT support.

Apart from user-friendly interface, CRM Configurator offers additional features such as real-time preview, audits of configuration changes, and instant deployment of configuration changes. It also allows users to add custom fields, create new modules, workflows, templates, dashboards, reports, and modify existing ones.

Amdocs IT's CRM Configurator tool is a valuable resource for businesses looking for streamlined CRM customization that improves productivity and efficiency while keeping costs low.

Overview

Clarify CRM Configurator is a Commercial software in the category Business developed by Amdocs IT.

The latest version of Clarify CRM Configurator is 12.5, released on 02/18/2008. It was initially added to our database on 10/29/2007.

Clarify CRM Configurator runs on the following operating systems: Windows.

Clarify CRM Configurator has not been rated by our users yet.

Pros

Highly customizable to fit specific needs of the business
Intuitive user interface for ease of use
Provides a wide range of configuration options for CRM processes and workflows
Supports integration with external systems and applications
Ability to track and analyze customer data for better decision-making
Dedicated support and regular updates from Amdocs IT

Cons

May require technical expertise for advanced customization
Costly solution for small businesses or startups
May have a learning curve for new users to fully utilize all features
Some users may find the reporting capabilities limited compared to other CRM tools

FAQ

What is Clarify CRM Configurator?

Clarify CRM Configurator is a software tool developed by Amdocs IT that enables users to configure and customize the Clarify CRM system as per their business requirements.

How does Clarify CRM Configurator work?

Clarify CRM Configurator provides a user-friendly interface to modify the behavior of the Clarify CRM system without the need for programming. It allows users to define rules, workflows, user interfaces, data models, and more.

What can be configured using Clarify CRM Configurator?

Clarify CRM Configurator allows users to configure various aspects of the CRM system, including but not limited to customer processes, service workflows, product catalog, pricing rules, user roles, and data models.

Is programming knowledge required to use Clarify CRM Configurator?

No, programming knowledge is not required to use Clarify CRM Configurator. It provides a visual interface where users can define configurations using drag-and-drop features and simplified rule builders.

Can multiple users work simultaneously on configurations using Clarify CRM Configurator?

Yes, Clarify CRM Configurator supports collaborative configuration management. Multiple users can work simultaneously on different parts of the same configuration or on separate configurations without conflicts.

Does Clarify CRM Configurator offer version control and rollback functionality?

Yes, Clarify CRM Configurator provides version control and rollback functionality. Users can track changes made to configurations, compare versions, and revert to previous configurations if needed.

Can custom-built functionalities be added to the Clarify CRM system using Clarify CRM Configurator?

Yes, Clarify CRM Configurator allows users to add custom-built functionalities to the Clarify CRM system. It provides extensibility options through APIs and integration with external systems.

Can Clarify CRM Configurator be integrated with other applications?

Yes, Clarify CRM Configurator can be integrated with other applications. It supports integration using standard protocols, APIs, and web services for seamless connectivity.

Is training or documentation available for using Clarify CRM Configurator?

Yes, Amdocs IT provides comprehensive training and documentation resources for users to learn and effectively use Clarify CRM Configurator. This includes user guides, tutorials, and online support.

What is the licensing model for Clarify CRM Configurator?

The licensing model for Clarify CRM Configurator varies based on the specific requirements of the customer. It is typically offered as part of the overall Clarify CRM suite licensing agreement.

Boris Weber

I am an editor at UpdateStar. I started as a support engineer, and am now specialized in writing about general software topics from a usability and performance angle among others. I telecommute from UpdateStar’s Berlin office, when I am not working remote as a digital nomad for UpdateStar. When I'm not analyzing the latest software updates, you can find me exploring new cities, immersing myself in local cultures, and discovering innovative tech trends across the globe.

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